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Buy the best health insurance policy online that includes most of your medical expenses. Avail cashless treatment at 9900+ hospitals across India.
We have developed our own state-of-art claims IT system, and we are in process to built up tone of the largest direct billing hospital (Cashless) network hospitals across the India.
Floater Plans to Cover any Member of Your Immediate Family in a Single Policy.
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Reliance General Insurance Company Limited is an Indian private insurance company and a part of Reliance Anil Dhirubhai Ambani Group, wholly-owned through Reliance Capital.
HOSPITAL INSURANCE, CASHLESS POLICIES:
In order to provide comfort to our patients, we have availed the Cashless facility at our Clinic for their contentment and feasibility.
DOCUMENTS REQUIRED FOR CASHLESS FACILITY:
A. CASHLESS CARD (provided by your insurance company) or Policy Paper (current & previous year)
B. ID PROOF (Pan Card/Aadhar card) on which your Date of Birth (D.O.B) is mentioned.
Note : Ideally, these documents need to be submitted 5 days prior to your surgery. However, if you are unable to do so, they need to be submitted at least 12 hours prior to surgery. Only in case of an emergency, patient can get admitted and cashless process can be started simultaneously.
You may either hand over the documents directly to us, or you can mail us scanned copies on insurance@healinghandsclinic.co.in.
Cash Claim Process:
Preapproval form duly signed by you will be filed and submitted by us to the concerned hospital, which is further submitted by the hospital to the TPA (Third Party Assurance). It takes 24-48 hours of working time for this entire process of preapproval. Sanction amount always comes in two parts from Insurance Company. You can get admitted only after the initial part of sanction is received. The second part of sanction is obtained once discharge process is initiated. You are usually entitled to rooms as per terms and conditions of your policy. In case you opt for an upgraded room, you will have to pay the difference amount directly to us. Patients have to pay non-medical or administrative charges which are not payable by insurance company or by TPA. For example, Registration/admission service charges, telefax/photocopy, food and beverages for relatives, special diets, supports and accessories, toiletries, private nurse charges, ambulance, etc. During consultation, we give you a rough idea about surgical expenses. Further, depending on intra-operative findings, in certain cases given estimate may increase by 10-20%.
Entire discharge procedure will take 8-12 hours after the final bill and discharge card is submitted to the TPA. Based on the terms and conditions in your policy, insurance company may deny cashless facility for a particular patient. Under such cases, patients can do either of the following things:
1. Opt for cash payment.
2. Try for Reimbursement Claim – In case of reimbursement, duly filled form and necessary documents will be given to you by our Insurance department, which you may further submit for claim to your insurance provider.
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